Customer Relationship Management Software (CRM)



Concord is integrated and customized multi-user CRM Software in Indore for meeting the information needs of any organization engaged in the business. It has various features focusing on Customer Relationship Planning & Execution. A growing number of clients have adopted it, and have couched for its capabilities.

OUR PRIORITY IS QUALITY

A CRM Dedicated to helping you provide the best customer service, painlessly.

  • Opportunity Tracker
  • Relationship & Traffic building
  • Salesperson effectiveness
  • Traffic counts
  • Sales Goals
  • Customer Central

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Technology for managing all your company's relationships and interactions with customers and potential customers.

CRM software provides a streamlined way for your businesses to manage relationships with employees, partners, supply chain providers, and customers with the ability to add notes, add leads, schedule meetings, and more

Benefits of having CRM Software

  • They enhanced Customer Service. Having customer information, such as past purchases and interaction history, helps customer support representatives provide better and faster customer service.
  • Trend Spotting. Collection of and access to customer data lets businesses identify trends and insights about their customers through reporting and visualization features.
  • CRM systems can automate menial, but necessary, sales pipeline and customer support tasks.